Can I return Decathlon products purchased from marketplace platforms (Flipkart, Myntra, Amazon) in Decathlon stores or through customer care?

1Answer

As of now You cannot return Decathlon products purchased from marketplace platforms (such as Flipkart, Myntra etc) directly in Decathlon stores or through Decathlon customer care.

You must initiate the return, refund, exchange, or warranty claim requests through the respective marketplace platform where the purchase was made. This involves logging into their account on the platform's app or website, accessing their order history, and following the platform-specific procedures for such requests.

Decathlon stores and customer care teams can provide guidance and support to customers on how to navigate the marketplace platform's procedures, but the actual return, refund, exchange, or warranty claim must be processed through the marketplace's official channels.

 

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